WHY SHOP WITH US?
FREE delivery within the UK on all orders over £50
Orders over £50 will qualify for free UK mainland delivery. You will be able to select this free delivery option at the checkout. You don’t need to do anything else to claim this offer, it will automatically be added once your basket is £50 or more.
Price Beating Guarantee
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then please email us a link to the cheaper product and we will beat their price. We want you to feel confident that you are getting the absolute best price for the product you are ordering.
Email – firstname.lastname@example.org
Our 100% Price Beating Guarantee has some limitations:
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitor’s website
The competitor must be an online store
The website cannot be a discounter or auction website (ie; eBay etc.)
The competitor must be an Authorized Retailer for the product in question
The Price Match Guarantee is the final price (including VAT & shipping costs)
You have the right to cancel your order within 14 days of receipt of every item in your order. The cancellation period will expire 14 days after you have received the last item in your order.
You may inform us by e-mail at email@example.com or calling customer services on 0117 422 8686. Please have your order number to hand and let us know the reason for returning it. Please note that orders sent back must be in a saleable condition and cannot be used.
All items must be returned complete and in original packaging and condition.
Do not return the item without contacting us beforehand as the return address may be different to our address, depending on the situation. For more information on our return/ cancellation policies, please visit this page.
24 Hour Dispatch
We aim to dispatch all items within 24 hours of receiving the order confirmation. Items are usually delivered within 1 or 2 working day(s). If out, the courier will leave a calling card with instructions on receiving your order. All our items are used by reputable couriers and we do everything we can to get your item to you as fast as possible, although once the item is out for delivery, the timing is dependent on the courier.
If you feel your order is taking longer than usual to get to you then please e-mail us with your order number at firstname.lastname@example.org